客には下手に出たほうが話がまとまりやすい。
Things go more smoothly if you take a humble stance with customers.
彼は珍しく下手に出て、何度も頭を下げて頼み込んだ。
For once he humbled himself, bowing again and again as he pleaded.
相手に下手に出られると、つい強く言えなくなる。
When the other side is so deferential, I find I can't bring myself to be harsh.