Solutions Architect (Japan)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We influence revenue growth across Stripe’s product portfolio, and collaborate with sales, support, product management, and Stripe’s executive team to provide the best experience to our most valued customers.

What you’ll do

As a member of the team, the Solutions Architect will build highly consultative trusted relationships with c-level executives and technical decision makers in the customer’s organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. She/he will architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe.

Responsibilities

• Lead Technical Strategy & Sales:

• Guide users through a discovery process to understand their business needs and design a strong, technically feasible solution.
• Secure the technical win by giving compelling presentations, demonstrations, and executive briefings that show how the product solves the customer's specific problems.
• Drive Account Growth & Expansion:

• Find and articulate opportunities to grow the product's use within existing accounts, extending its footprint into new global markets or business units.
• Close complex deals and accelerate the adoption of new features and products.
• Serve as a Trusted Advisor:

• Partner closely with Account Executives as the key technical counterpart to the Sales Executive, providing strategic and architectural guidance to both new and existing users
• Be a thought leader and trusted advisor to senior executives (like the CIO, CTO, and Head of Product/Payments).
• Team Collaboration:

• Be an integral member of the account team, deeply involved in defining the strategy for key customers.
• Collaborate closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s platform prospects.