Asana
N2- Location
- Tokyo
- Posted
Business level. The bar most bilingual roles set: meetings, email and documents in Japanese.
Asana
Tokyo
As a member of our growing Renewals team, you will be instrumental in defining, testing, and scaling a renewals model that balances high-volume scale with top-down positioning across the Japan market. Based in our Tokyo office, you will partner closely with customers and internal stakeholders such as Account Executives, Customer Success Managers, Finance, and Legal to ensure Asana customers are set up for continued success from their Asana investment. Your primary focus will be managing customer renewals to maximize retention, identify expansion opportunities, and drive a high degree of customer satisfaction. You will play a critical role in protecting and growing Asana's customer base by proactively managing renewal risk, demonstrating customer value, and driving timely contract execution.
This role is based in our Tokyo office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Thursday and one additional day of choice, which may be determined by your team. Most Asanas have the option to work from home on the two other weekdays they are not in office. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
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Last checked Nov 3, 2026